Terms & Conditions
Pricing and Specifications:
- Merchandise prices and specifications are subject to change without notice.
- Promotional pricing cannot be applied to previous purchases, out of stock items, or gift cards and may not be used in conjunction with any other promotions or discounts.
Tracking Your Order:
- Site login allows customers to track packages; it is connected to shipping companies tracking system.
- Shipping costs tiers:
$0 - $99.99 = $9.95
$100.00 - $149.99 = $12.95
$150.00 - $249.99 = $14.95
$250.00 - $399.99 = $17.95
$400.00 + FREE
- At this time Tanglefree’s online store can only be used for orders shipped within the United States.
- Orders will ship within 3-5 business days. (Excluding Holidays)
- Orders are shipped from California and transit times can be anywhere from 1-6 business days from the shipment date.
- Orders will Ship by either UPS, USPS, or FedEx.
- For all international orders, please call Tanglefree’s customer service at (877) 685-5055 to obtain a rate quote.
- Some Tanglefree products will require additional shipping charges due to the size and weight of the goods.
- Orders shipping to Alaska or Hawaii may take a few extra days for delivery.
- If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges.
- Once your order has shipped, you will receive a tracking number via email.
- SPECIAL PROMOTIONS: CANNOT BE COMBINED WITH ANY OTHER OFFER - CANNOT BE APPLIED TO PREVIOUS ORDERS - ONLY APPLICABLE IN THE UNITED STATES - ALLOW AN ADDITIONAL 5-7 DAYS FOR PROCESSING DURING THIS TIME.
- Please contact us at (877) 685-5055 for status.
- We accept all major credit cards.
- We ONLY accept Tanglefree Gift Cards. All other (Visa, Mastercard, etc.) gift cards are not accepted.
Options for Placing an Order:
- Website at tanglefree.com
- Orders may also be placed by telephone at (877) 685-5055.