Terms & Conditions

Pricing and Specifications:

  • Merchandise prices and specifications are subject to change without notice.

Tracking Your Order:

  • Site login allows customers to track packages; it is connected to shipping companies tracking system.

Shipping Information/Restrictions:

  • Shipping costs tiers: 
$0 - $99.99 = $9.95
$100.00 - $149.99 = $12.95
$150.00 - $249.99 = $14.95
$250.00 - $299.99 = $17.95
$300.00 + FREE
  •  **Please allow an additional 5-7 days for delivery on orders placed between October 30th and November 7th 2018.

    • At this time Tanglefree’s online store can only be used for orders shipped within the United States.
    • Orders will ship within 3-5 business days. (Excluding Holidays)
    • Orders are shipped from California and transit times can be anywhere from 1-6 business days from the shipment date.
    • Orders will Ship by either UPS, USPS, or FedEx.
    • For all international orders, please call Tanglefree’s customer service at (877) 685-5055 to obtain a rate quote.
      • Some Tanglefree products will require additional shipping charges due to the size and weight of the goods.
    • Orders shipping to Alaska or Hawaii may take a few extra days for delivery.
    • If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges.
    • Once your order has shipped, you will receive a tracking number via email.
    • California state sales tax applies to all California orders only.

    Backordered Goods:

    • Please contact us at (877) 685-5055 for status.

    Payment Types:

    • We accept all major credit cards.

    Options for Placing an Order:

    • Website at tanglefree.com
    • Orders may also be placed by telephone at (877) 685-5055.