Shipping

Shipping Information:

  • We cannot ship to a PO Box, please provide a physical address for delivery.
  • Free shipping only applies to the contiguous 48 states.

  • UPS Ground shipping costs tiers for US (excluding Alaska & Hawaii):
$0 - $99.99 = $9.95
$100.00 - $149.99 = $12.95
$150.00 - $249.99 = $14.95
$250.00 - $399.99 = $17.95
$400.00+ = FREE

    • UPS Ground Shipping costs for orders shipping to Alaska & Hawaii will be calculated during checkout.

    • UPS 2nd Day Air shipping costs are calculated during checkout, orders placed by 1:00 PM PST will ship the same Day and will arrive in 2 business days, orders placed after 1:00 PM PST will ship the following business day and arrive 3 business days from the date of order and 2 business days from the date of shipping.
    • Shipping costs for orders shipping to Canada will be calculated during checkout.  Please Note that the customer is responsible for all duty, brokerage and import fees.
    • Business days are Monday-Friday excluding Weekends and Holidays.
    • At this time Tanglefree’s online store can only be used for orders shipped within the United States and Canada.
    • Orders placed by 1:00 PM PST will ship the same day, orders placed after 1:00 PM PST will ship the following business day. (Excluding holidays and weekends, orders totaling over 150 lbs may take 1-2 extra days for shipment) 
    • Orders are shipped from California and transit times for UPS Ground Service can be anywhere from 1-6 business days from the shipment date.
    • For all international orders, please email shop@tanglefree.com to obtain a shipping quote.  Orders outside the US and Canada are required to make payment by wire transfer in advance of any shipment.
    • Orders shipping to Canada may take an additional 2-5 business days for delivery.
    • If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges.
    • Once your order has shipped, you will receive a tracking number via email.