- If you are not satisfied with a product you may return it within 60 days of the purchase date for a refund if the items are unused, clean and still have the original tags attached.
- If you simply have changed your mind and wish to return a product, we would like to offer you the option of using our discounted return label. If you choose to use our label for your return, the cost is:
- $10.00 for small items (hats, shirts, duck straps, dog vests, etc.)
- $15.00 for regular sized items (decoys & most regular-sized items and anchors)
- $20.00 for large/oversized items (full body goose decoys, blinds)
- However, you’re welcome to use your own carrier.
- All returns are to be approved electronically using the below link to start your return.
- Returned items will be refunded with applicable sales tax in original payment method.
- Shipping and handling fees are non-refundable.
- All returns are subject to physical inspection. Tanglefree must have the product back and it must be inspected before a credit will be issued, credits are only issued on new/unused products in their original packaging. All returns must be in "like-new" condition and be free of all fur/hair/dirt with original tags included. Products not adhering to this policy may result in an additional cleaning/processing fee of up to 20% of the item’s retail value. Once we receive the returned product a credit will be issued within 5-7 business days.
- If you are returning a dog vest please make sure the vest is free and clear of any dog hair prior to sending the vest back to receive a refund.
- Tanglefree Closeout items are Final Sale and not eligible for return.
Need a different Size?
Please return your item(s) for a full refund and place a new order on tanglefree.com for the correct item(s). Please use the link below to start the return of the item you wish to return, then email email@example.com to get help placing a new order with free standard shipping. Once we receive the returned product a credit will be issued within 5-7 business days.