Returns

Return Policy

If you are not satisfied with a product you may return it within 60 days of the purchase date for a refund if the items are unused, clean and still have the original tags attached.
If you simply have changed your mind and wish to return a product, we would like to offer you the option of using our discounted return label. If you choose to use our label for your return, the cost is:

$8.00 for small items (hats, shirts, duck straps, dog vests, etc.)
$13.00 for regular sized items (decoys & most regular-sized items)
$18.00 for large/oversized items (full body goose decoys, blinds)
However, you’re welcome to use your own carrier.

All returns are to be approved electronically using the below link to start your return.
Returned items will be refunded with applicable sales tax in original payment method.
Shipping and handling fees are non-refundable.
All returns are subject to physical inspection. Tanglefree must have the product back and it must be inspected before a credit will be issued, credits are only issued on new/unused products. All returns must be in "like-new" condition and be free of all fur/hair/dirt with original tags included. Products not adhering to this policy may result in an additional cleaning/processing fee of up to 20% of the item’s retail value. Once we receive the returned product a credit will be issued within 5-7 business days.
If you are returning a dog vest please make sure the vest is free and clear of any dog hair prior to sending the vest back to receive a refund.
Tanglefree Closeout items are Final Sale and not eligible for return.

Need a different Size?

Please return your item(s) for a full refund and place a new order on tanglefree.com for the correct item(s). Please use the link below to start the return of the item you wish to return, then email shop@tanglefree.com to get help placing a new order with free standard shipping. Once we receive the returned product a credit will be issued within 5-7 business days.