Return Policy

  • If you are not satisfied with a product you may return it within 60 days of the purchase date for a refund if the items are unused, in the original packaging, clean and still have the original tags attached.  LAST CHANCE AND PARTS MAY NOT BE RETURNED, NO EXCEPTIONS.
  • If you simply have changed your mind and wish to return a product, we would like to offer you the option of using our discounted return label. If you choose to use our label for your return, the cost is:
    • $10.00 for small items (hats, shirts, duck straps, dog vests, etc.)
    • $15.00 for regular sized items (decoys & most regular-sized items and anchors)
    • $20.00 for large items (full body goose decoys, blinds)
    • Oversized boxes are subject to an additional fee dependent on weight and dimensions (for an example if the return is not in original packaging)
    • However, you’re welcome to use your own carrier
    • All returns from Alaska, Hawaii and Canada are the responsibility of the customer to ship back.  Please call the office for further instruction.
  • All returns are to be approved electronically using the below link to start your return.
  • Returned items will be refunded with applicable sales tax in original payment method.
  • Returns approved using our shipping labels must use all labels provided by our company to receive a refund less shipping label costs.  
  • Shipping and handling fees are non-refundable.
  • All returns are subject to physical inspection. Tanglefree must have the product back and it must be inspected before a credit will be issued, credits are only issued on new/unused products in their original packaging. All returns must be in "like-new" condition and be free of all fur/hair/dirt with original tags included. Products not adhering to this policy may result in an additional cleaning/processing fee of up to 50% of the item’s retail value. Once we receive the returned product a credit will be issued within 5-7 business days.
  • If you are returning a dog vest please make sure the vest is free and clear of any dog hair prior to sending the vest back to receive a refund.
  • Tanglefree Last Chance:  Take advantage of these items at a steep discount while supplies last.  All sales final.  No refunds, cancellations or exchanges will be issued.  

Need a different Size?

Please return your item(s) for a full refund and place a new order on for the correct item(s). Please use the link below to start the return of the item you wish to return, then email to get help placing a new order with free standard shipping.  Once we receive the returned product a credit will be issued within 5-7 business days.